Privacy Policy

Overview

DIY Heaven Hub ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

• Account information — email address and display name when you register.
• Profile information — optional bio and avatar image you choose to upload.
• Content you create — posts, comments, messages, and reactions within the app.
• Device information — push notification tokens to deliver notifications to your device.
• Usage data — lesson progress and bookmarks to personalise your experience.

How We Use Your Information

• To provide and operate the DIY Heaven Hub service.
• To send push notifications for messages and community activity (you can opt out in app settings).
• To track your course progress and saved content.
• To enforce community guidelines and respond to reports.
• To improve the app based on usage patterns (no personal data is shared with analytics providers).

Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• When required by law or to protect the safety of our users.
• With service providers who operate our infrastructure (hosting, error tracking) under strict confidentiality agreements.

In-App Purchases

Membership purchases are processed by Apple App Store or Google Play. We do not store your payment card details. Please review Apple's and Google's privacy policies for information on how they handle payment data.

Data Retention

Your data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@diyheavenhub.com.

Push Notifications

If you grant permission, we store a device push token to deliver notifications. You can revoke this at any time through your device settings or the in-app Notification Settings screen, which will remove your token from our servers.

Children's Privacy

DIY Heaven Hub is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Rights

Depending on your location you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@diyheavenhub.com.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, please contact us at support@diyheavenhub.com.